[The technological revolution has electronics manufacturers out doing each other almost on a daily basis. What is the best and fastest today will be ancient technology tomorrow. It is a global game of 'King of The Hill.' Who is the best? Who offers more for less? Who can get it done the fastest? Electronics manufacturers are at war with one another and we reap the benefits of it and, at the same time, we are also casualties of that war.
Companies are downsizing because technology now does a job that a person once did. Good bye to the age old concept of people serving every function within a company. Consumers demand more for less, and the only way for companies to answer that call is to stay competitive by saving money and to fatten up the bottom line. This usually means a company must reduce it’s manpower as an effort to achieve this goal.
Still, with all of what today’s technological advancements have to offer, there are some areas that need improving, such as the automated phone system. I really get annoyed with some of these systems. They bombard you with a vast array of options and menus to choose from. "If you would like to speak to a customer service representative, please press one now." Beep. "I’m sorry, but no humans work here. Please choose another option." Beep. "I’m sorry, but that option is not offered. Please try again." Beep, beep, beep... "You seem aggravated and this system isn’t designed to address that. Please call back later when you aren’t so hostile." Doesn’t anyone just answer the phone anymore?
I also get annoyed with the pre-screening that some of these automated phone systems do. They ask for your phone number and when you are able to speak to a real life person, the person asks for your phone number again. What was the point in the system asking me for my phone number if it didn’t do the live person any good? Should I be expecting this automated system to call me someday and say "Hi, Mike. How’s the wife and kids? If they are fine, please press one now"]
Companies are downsizing because technology now does a job that a person once did. Good bye to the age old concept of people serving every function within a company. Consumers demand more for less, and the only way for companies to answer that call is to stay competitive by saving money and to fatten up the bottom line. This usually means a company must reduce it’s manpower as an effort to achieve this goal.
Still, with all of what today’s technological advancements have to offer, there are some areas that need improving, such as the automated phone system. I really get annoyed with some of these systems. They bombard you with a vast array of options and menus to choose from. "If you would like to speak to a customer service representative, please press one now." Beep. "I’m sorry, but no humans work here. Please choose another option." Beep. "I’m sorry, but that option is not offered. Please try again." Beep, beep, beep... "You seem aggravated and this system isn’t designed to address that. Please call back later when you aren’t so hostile." Doesn’t anyone just answer the phone anymore?
I also get annoyed with the pre-screening that some of these automated phone systems do. They ask for your phone number and when you are able to speak to a real life person, the person asks for your phone number again. What was the point in the system asking me for my phone number if it didn’t do the live person any good? Should I be expecting this automated system to call me someday and say "Hi, Mike. How’s the wife and kids? If they are fine, please press one now"]
Article review on "Technology can byte my arse" By Joseph Hassan
Technology has obviously played a huge effect on the human existence itself, and has strolled through many of the ethical morals in which humans protect gradually. Humans have mixed opinions and emotions showed to technological advancements and their rightful place in society. In the article above it explores the negative opinions and emotions towards technology and it advancing with no benefits, going through the ideas of technology taking human place in society e.g. jobs..
It seems that technology has taken over the human race, as exploited in the article consumers want there products much faster and more efficient so in order for a company to succeed in this challenge they must reduce man power and go with cheaper, more efficient technology. This has obviously created tension between the range of technological advancements and the effect they can have on society.
There are a few positive effects however which accompanies the idea of technology. More consumers are happy and many humans really dont care where there food or products have been consumed from and who has helped produce them, but are more satisfied at the product range and the ability provided by the technology. Many people say that the human race cannot survive without technology throughout there daily lives, mobile phones the internet, computers and much more help as they say"put money in the pocket, and food on the table".
As explained in the article, people are very frustrated with technology and think that there is still huge room for improvement, e.g. phone systems and others. I myself think that there is still much more room for improvement but i am with the fact that we use technology everyday to survive and to get around. You couldn't talk to family overseas back in the days, you had to send mail, which took many months or never even got there, now we are a 20 sec call from overseas 5 sec away from sending an email which includes much more detail than a normal mail. Back in the days you couldn't migrate overseas without it taking you a couple of months to get their through stress tiredness exhaustiveness and frustration, however now we can use technology advancements and use an aeroplane which will take you there in hours making traveling much more convenient and comfortable
Technology is a very important thing in our live, we use it everyday regardless if we have a few ethical issues with technology it gets the job done and makes life simple and much more convenient. Its a part of life and it will continue to grow and spread through many more branches in society, who knows one day the world will be run by technology only.
No comments:
Post a Comment